- Serious injury to, or the unexpected/unexplained death (including suspected suicides and serious self-harm) of:
- a service user;
- a service user known to mental health services (including child and adolescent mental health services (CAMHS) or Learning Disability (LD) within the last two years);
- a staff member in the course of their work;
- a member of the public while visiting a HSC facility.
- Unexpected serious risk to a service user and/or staff member and/or member of the public.
- Unexpected or significant threat to provide service and/or maintain business continuity.
- Serious assault (including homicide and sexual assault) by a service user:
- on other service users;
- on staff;
- on members of the public occurring within a healthcare facility or in the community (where the service user is known to mental health services including CAMHS or LD within the last two years).
- Serious incidents of public interest or concern involving theft, fraud, information breaches or data loss.
Last reviewed
05 October 2026