New contact tracing text service goes live
The Public Health Agency (PHA) has introduced a new text alert model for close contacts of positive COVID-19 cases. This will strengthen the speed of the Contact Tracing Service (CTS) as case numbers, and the number of subsequent contacts, increases. Dr Gerry Waldron, Head of Health Protection at the PHA, said: “Contact tracing is an essential part of the Test, Trace and Protect programme. The model is kept under constant review and we have been working on developing an SMS text option to alert close contacts of confirmed cases as soon as their details are entered into our system, which means