COVID-19: Information for schools and pupils
This section provides schools with a range of frequently asked questions on the handling of COVID-19 (coronavirus) in a school setting.
Pupils can also access resources to learn more about what coronavirus is all about, including information on the new StopCOVID NI app for 11-17 year olds. Links to view these materials are found below:
StopCOVID NI app for 11-17 year olds
This app really helps our health service. It can also help prevent further lockdowns and keep schools open. Most people spreading the virus don’t even know they have it. So the more people using the app, the more lives we save, including the lives of people we love. Let’s all keep doing our bit to help stop the spread of coronavirus. Download ‘StopCOVID NI’ from your app store now.
StopCOVID NI social media videos for 11-17 year olds:
- #1 Protecting your family and friends is in your hands
- #2 The StopCOVID NI app won’t drain your battery
- #3 The app will never know or share your identity or location
- #4 How to use StopCOVID NI if your child has the app and tests positive
- #5 The StopCOVID NI app could help avoid further lockdowns
School information pack on managing COVID-19 in the school setting
This document has been produced by the Public Health Agency (PHA) and aims to support schools and pre-schools in preparing and managing their response to cases and clusters of COVID-19 within the school setting.
Guidance for HSC staff on moving safely within and between educational settings is available here.
Frequently asked questions on COVID-19 for schools
The Public Health Agency (PHA) COVID-19 School Team has compiled a series of frequently asked questions (FAQs) in collaboration with the Education Authority (EA).
Questions have been based on the calls the PHA has received from schools or EA COVID-19 Link Officers (COLOs) since schools opened on August 24. It is not exhaustive and if your question is not covered you should speak to your named COLO. This is a live document and can be adapted if new questions arise.
FAQs documents are also available as follows:
Department of Education (DE)
Education Authority (EA)
Education Authority emergency helpline for COVID-19 suspected or confirmed cases: 028 9041 8056 operating hours 7 days per week 8am - 8pm or via firstname.lastname@example.org
PHA COVID-19 School Team: 028 9536 0484
Operating hours Monday to Friday 8am - 4pm and Saturday to Sunday 10am - 2pm.
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Table of Contents
1. Can we get further information on the dedicated PHA COVID-19 School Team?
The PHA Health Protection Service provides a 24 hour on call service to manage control of infectious diseases in Northern Ireland eg meningitis, E. coli, food poisoning and environmental issues. The service also works in collaboration with the PHA’s Contact Tracing Service (Test, Track, Protect) to manage COVID-19 cases throughout society and not just in schools. The service is under extreme pressure as a result of the COVID-19 pandemic.
In recognition of this, the PHA COVID-19 School Team has been established to manage cases of COVID-19 that occur in the school setting. The team is open Monday to Friday 8am to 4pm and Saturday to Sunday 10am to 2pm on 028 9536 0484. The team discuss the risk assessment with the principal or other senior member of staff and answer any questions that arise in relation to this. Alternatively an online form can be accessed at https://hscforms.hscni.net/education-cell-online-form/ which schools can use another option to contact PHA.
The PHA information pack is available on C2K exchange.Back to top
2. How will the PHA COVID-19 School Team help?
The PHA COVID-19 School Team will discuss, risk assess and agree the public health actions for confirmed case(s) in the school setting with the principal, along with answering questions that arise from this assessment.
In the first instance, please contact the EA helpdesk (028 9041 8056) for questions that may arise around the operations of the school as a result of confirmed case and close contacts requiring exclusion from school.
Your COVID link officer will also be available to discuss questions relating to COVID-19 that are not about a confirmed case in a school.
Calls from schools and parents with hypothetical scenarios will be directed to NI Direct for advice. If it is a medical issue (as opposed to the control of COVID-19) then the caller should be signposted to their GP.Back to top
Pupils and staff that have symptomsBack to top
3. A child or staff member has developed COVID-19 symptoms while at school. What should the school do?
Anyone with symptoms of fever, new continuous cough or loss of, or change to, normal sense of smell or taste should go home immediately and arrange a COVID-19 test. This can be done by phoning 119 or via the web portal https://COVID-19.hscni.net/testing/
If a child becomes unwell in school, the child should be moved to a separate room with appropriate supervision and good ventilation. The Department of Education provide detailed guidance on this.
Siblings at the school should also go home until the test result is available.Back to top
Pupils and staff that have been testedBack to top
4. A child or staff member from the school has had a COVID-19 test. What does the school need to do?
Only individuals that have symptoms (fever, new continuous cough or loss of, or change to, normal sense of smell or taste) should have a COVID-19 test. They should remain off school pending the result. No further action is needed by the school until the result is back.
If the result is negative, nothing needs to be done by the school.
- The individual can re-attend school if they have had no fever for 48 hours and have not been identified as a close contact of any case and instructed to self-isolate for 10 days or advised to self-isolate by the Stop COVID NI app.
- Their household members can attend school if they do not have symptoms of COVID-19 and have not been identified as a close contact of any case and instructed to self-isolate for 10 days or advised to self-isolate by the Stop COVID NI app.
If the result is positive, the person is now a confirmed case – see next question.Back to top
Pupils and staff that have tested positive for COVID-19 (i.e. confirmed case of COVID-19)Back to top
5. A child or staff member from the school has had a positive test. What does the school need to do?
The person is now a confirmed case and the PHA School Information Pack guidance should be consulted and followed.
- PHA Contact Tracing Service (Test, Trace, Protect) will contact the individual and advise them that they need to isolate for at least 10 days.
- PHA Contact Tracing Service will gather information on household and non-school community close contacts (see question 13) and advise them that they need to self-isolate for 10 days.
- PHA COVID-19 School Team will gather information from the school principal on school (pupils and staff) close contacts (see question 13). Advice that they need to self-isolate for 10 days will be provided by Letter A.
6. Can schools share children’s personal data with the PHA Schools Team under the General Data Protection Regulations (GDPR)?
COVID-19 is a notifiable disease. This means that medical practitioners have a statutory duty to report COVID-19 to the Director of Public Health of the Public Health Agency.
Contact tracing of notifiable diseases (in this case COVID-19) is vitally important to reduce spread. The data sharing required to carry out contact tracing for COVID-19 is therefore in the public interest.
As contact tracing is vitally important to slow the spread of COVID-19 and data sharing for this purpose is in the public interest for public health reasons, schools do not require the consent of parents or pupils to share a pupil’s personal data with the PHA COVID-19 School Team for this purpose. Your school should however still make parents and pupils aware that you are required to share pupil’s personal information with the PHA COVID-19 School Team for this purpose.
The Education Authority has shared a template Privacy Notice for schools to use on their website www.eani.org.uk/about-us/privacy/ea-think-data-online-resource-hub/templates-and-guides which explains to parents and pupils who their information may be shared with and highlights that information may be shared with Health and Social Care organisations – this includes the PHA Contact Tracing Service.
If you have further queries you should speak to your school’s Data Protection Officer (DPO) for advice. If your school has appointed the Education Authority as its DPO, the Education Authority’s Information Governance team can be contacted by calling 028 8241 1300 or by emailing email@example.com.Back to top
7. A child or staff member has tested positive. What should the school tell parents?
Schools have no obligation to inform parents of a positive case in the school. However, in the interests of open communication, schools may wish to inform parents when there is a case, being careful to maintain confidentiality and not give information that may identify the individual concerned. The PHA has compiled a letter that you may wish to use in communicating more widely to parents and staff. This
Parents can be reassured that people who are not identified as close contacts are at no more risk than the general public. Everyone should be following the public health guidance to wash your hands, keep your distance and stay at home if you have a fever, new continuous cough or loss of, or change to, normal sense of smell or taste.Back to top
8. A positive case has been identified in a class. How should the classroom be cleaned afterwards?
Enhanced cleaning should be carried out in areas where a confirmed case has been present. Staff and children can return after cleaning has been completed.
Public areas where a confirmed case has passed through and spent minimal time in (such as corridors), but which are not visibly contaminated with body fluids, can be cleaned as normal.
The enhanced clean will be managed by the EA Cleaning Service and schools can contact the Service on 028 9041 8057.
For information, enhanced cleaning of the area means cleaning and disinfecting all surfaces that the symptomatic person has come into contact with, paying particular attention to areas where there may have been higher environmental contamination, including ‘frequently touched’ surfaces such as door handles, communal touch points, communication devices (for example, mobile phones, tablets, desktops, keyboards), grab-rails in corridors, stairwells and toilets. Disposable gloves and an apron (minimum Personal Protective Equipment (PPE)) is worn and personal waste from the case(s) and waste from cleaning will be disposed of by the cleaning service.Back to top
Household members of pupils and staff who have been testedBack to top
9. Someone who lives with a child or staff member has had a test. Can the child/staff member come to school?
If the household member has had a test because they have symptoms (fever, new continuous cough or loss of, or change to, normal sense of smell or taste) then the child or staff member must not come to school as they will be self-isolating pending the test result.
If the test was done as part of a worker testing programme (eg care home workers) and the person tested does not have symptoms of COVID-19, their household contacts can continue normal activities unless the result is positive.Back to top
10. Someone who lives with a child or staff member has tested positive. Can the child/staff member come to school?
All household contacts of a confirmed case should isolate for 10 days from the date of the case’s symptom onset, or positive test date if the case did not have symptoms. The PHA Contact Tracing Service (Test, Trace, Protect) will be in touch to advise them of this.
Individuals advised to self-isolate by the Stop COVID NI app should also not attend school.
Individuals should only get a test if they become symptomatic during the 10 day isolation period. If they test negative they still need to isolate for 10 days. If they test positive, they need to isolate for a further 10 days from when their symptoms started.Back to top
11. Someone who lives with a child or staff member has tested negative. Can the child/staff member come to school?
Yes, unless the member of staff or pupil has been advised to isolate by the PHA Contact Tracing Service or the Stop COVID NI app.
They should not come to school if they develop any symptoms and should arrange a test as outlined aboveBack to top
12. A child or staff member has had contact with a confirmed case. Can they come to school?
If they live in the same house as the case - no.
Household contacts of confirmed cases should isolate for 10 days from the onset of the case’s symptoms, or the positive test date if the case did not have symptoms.
If they do not live in the same house as the confirmed case but have been identified as a close contact by the PHA contact tracing service – No.
Individuals that have been identified as a ‘close contact’ of confirmed cases should isolate for 10 days.
If they do not live in the same house as the case and have not been identified as a close contact by the PHA contact tracing service – Yes.
They can attend unless advised otherwise by the PHA contact tracing service.Back to top
Close ContactsBack to top
13. What is a close contact of a confirmed case of COVID-19?
Definitions of Close Contacts
In the context of a case in a school, a close contact is anyone who has been close to a confirmed case of COVID-19 from 2 days before the person was symptomatic* to 10 days after the onset of symptoms (ie the infectious period) and fulfils any of the following:
An interaction through a Perspex (or equivalent) screen with someone with the person who has COVID-19 is not usually considered to be a contact, as long as there has been no other contact such as those in the list above.
*If the person who has tested positive for COVID-19 did not have symptoms, then then infectious period is counted from 2 days before their test was taken to 10 days after their test was taken.
14. A child or staff member has had close contact with someone with symptoms of COVID-19. Can they come to school?
Symptoms of COVID-19 include fever, new continuous cough or loss of, or change to, normal sense of smell or taste.
No - if they live in the same house as the person with symptoms.
All individuals with symptoms should get tested. Household contacts of anyone with symptoms of COVID-19 should isolate while awaiting the result of the test.
Yes - if they do not live with the person.
However, a degree of pragmatism may be required for a child or staff member who has had prolonged, close contact with a symptomatic individual. In such circumstances, it may be sensible for the individual to remain off pending the symptomatic individual’s test result.
If they develop symptoms themselves they should stay at home and arrange a COVID-19 test.Back to top
15. A parent or sibling of a child at school has had close contact with a confirmed case. Can the child still come to school?
Only people that have been identified as a close contact (see question 13) of a confirmed case by the PHA contact tracing service need to isolate for 10 days.
If a child has not had close contact with the case themselves they can carry on all normal activities even if their parent/sibling is isolating.Back to top
16. A member of staff or pupil has been identified as a close contact of a confirmed case and advised to self-isolate for 10 days by the PHA Contact Tracing Service. Can other pupils or staff in the class still come to school?
Only people that have been identified as a close contact (see question 13) by the PHA contact tracing service need to isolate for 10 days.
As other people in class/school have not had direct close contact with a case they can carry on all normal activities.Back to top
PHA Contact Tracing Service (Test, Trace, Protect)Back to top
17. How does communication from Test, Trace, Protect work?
The PHA Contact Tracing Service receives all positive COVID results in Northern Ireland three time a day, seven days a week.
All cases are contacted and will go on to complete digital self trace and or be phoned by a contact tracer. Advice is given on isolation and the case is asked to identify all their close contacts. Close contacts are then contacted and advised to self isolate.
Close contacts within the school setting are NOT identified by PHA Contact Tracing Service as they are identified by the PHA COVID-19 School Team following discussion with the principal.Back to top
18. Who contacts who when there is a confirmed case?
PHA Contact Tracing Service contacts all confirmed cases in Northern Ireland and gather information on close contacts. If the case attends a school they may be reminded to alert the school.
When a school receives notification of a confirmed case of COVID-19 (in a pupil or member of staff, in the first instance, they should contact the Education Authority emergency helpline for COVID-19 suspected or confirmed cases on 028 9041 8056 or at firstname.lastname@example.org.
They should then contact the PHA COVID-19 School Team to discuss the risk assessment and answer any questions that arise in relation to this either via the phone number or using the online formBack to top
TravelBack to top
19. Parents of a child in school travelled to a country that requires quarantine on return. Does the child need to quarantine if they did not travel?
Travel advice changes quite frequently. For the most up to date advice consult the Department of Health website.
Check the Foreign and Commonwealth website for the latest guidance on quarantine requirements: www.gov.uk/guidance/travel-advice-novel-coronavirus
Please also see:
Please note travel and quarantine advice is subject to changeBack to top
PreventionBack to top
20. Do pupils require a temperature check on arrival at school?
There is no scientific evidence to support temperature screening to detect COVID-19 as a way to identify people who may be infected.
Temperature readings measure skin rather than core body temperature. Natural fluctuations in temperature can occur among healthy individuals. Infected people who do not develop a fever or who do not show any symptoms would not be detected by a temperature reading and could unknowingly spread the virus.
Source: www.gov.ukBack to top
21. Can support officers move between different schools during a day/week?
If support officers need to move between different school settings to deliver essential services this can continue. This should be commensurate with following the essential control measures to limit transmission:
- Staying off work if the support officer or a member of their household is unwell with symptoms of COVID-19;
- Maintaining regular hand hygiene;
- Minimising contact between individualsm maintaining social distancing where possible and wearing a face covering;
- Complying with advice to isolate if identified as a close contact by PHA Contact Tracing Service, PHA COVID-19 School Team or the STOPCovidNI app.
22. A child has health problems that may put them at higher risk from COVID-19. Should they attend school?
The risk to children becoming severely ill from COVID-19 is very low - even in children with underlying health conditions. There are negative health impacts of being out of school. Most children can continue to attend school at this time.
A small number of children with very serious health conditions will be advised not to return to school by their specialist paediatrician. This includes children who have recently received a solid organ transplant or children receiving chemotherapy. Most of these children would not be able to attend school even during “normal” years due to the risk of non-COVID-19 infections.
Paediatricians across NI have worked to identify the children who should not attend school at this time and have advised their carers of this. Other children can continue to attend school. If there are queries in this regard, advice should be sought from the child’s paediatrician.
The latest advice on clinically extremely vulnerable individuals in NI is available here:Back to top
23. A staff member has health problems that may put them at higher risk from COVID-19. What precautions does the school need to take?
The latest advice on clinically extremely vulnerable and vulnerable individuals and the workplace can be found on the Department of Health’s website:
Since 26th December 2020, clinically extremely vulnerable individuals have been advised not to attend the workplace.
The Department of Education and Education Authority have produced more detailed advice on the management of clinically vulnerable individuals in school settings.Back to top
24. What can children bring to school?
Frequent hand-washing and enhanced cleaning will help to reduce the risk of infection transmission.
Pupils should limit the amount of equipment they bring into school each day to essentials including school bags, pencil cases, lunch boxes, water bottles, hats, coats, books, stationery and mobile phones.
Pupils and teachers can take books and other shared resources home, although unnecessary sharing should be avoided, especially where this does not contribute to pupil education and development.Back to top
25. Can children use sand play in school settings?
The advice for early year (pre-school) and school settings is the same.
Frequent hand-washing and enhanced cleaning will help to reduce the risk of infection transmission. Children should wash their hands before engaging in sand play and after playing with sand.
Sand play has a high play value and therefore it may be used if:
- There are individual trays for children OR ideally
- The sand is changed on a daily basis
- The pit or tray containing the sand is cleaned between uses
- Dry sand is used rather than wet sand
26. Can water play be used in school settings?
Water play can be used in school settings. The water should have soap added to the water before use to enhance cleaning ability and promote infection control.Back to top
27. Can play dough be used in childcare settings?
Frequent hand-washing and enhanced cleaning will help to reduce the risk of infection transmission. Children should wash their hands thoroughly before playing with play dough and afterwards.
Children may use play dough, although they should have their own individual pots/plastic bags for the play dough, clearly labelled with their name to ensure they use the same dough each time.Back to top
28. Can soft furnishings be used in a childcare setting?
Regular cleaning plays a vital role in limiting the transmission of COVID-19. Reducing clutter and removing difficult to clean items can make cleaning easier. Materials like soft furnishings can be difficult to clean.
Frequent hand-washing and enhanced cleaning will help to reduce the risk of infection transmission. Increase the frequency of cleaning of general room surfaces reduces the presence of the virus and the risk of contact.Back to top
Home Testing KitsBack to top
29. What should I do with the home testing kits?
The schools testing programme has recently issued specific guidance in relation to this initiative. This guidance is available on DE website www.education-ni.gov.uk/publications/covid19-home-test-kits-national-testing-initiative
The guidance includes:
- What responsibilities fall and do not fall to schools under this initiative
- Other testing options
- Storage of the test kits
- Guidance on when to provide a test kit
- Arrangements for replenishment
The rationale of providing the kits to schools is to ensure that a symptomatic member of staff or child who doesn’t have transport, and isn’t able to travel to one of the drive through testing sites can receive a COVID-19 test. The preference is for the individual to use of one of the drive-through test centres, but we are conscious that not everyone in Northern Ireland has access to a car and private transport, so we need to provide an alternative.
The only requirement of a school in relation to these kits is to distribute to a parent or member of staff who meets the requirement for one. Each kit contains instructions for the individual and a post-it envelope. These kits are the same as those you can buy or order online and use of them expedites the test process.
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